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Emailhello@dellulu.inInclude your order number when you have one.
OrdersCheckout email + order numberThose two details help us find the right parcel.
Quick answers
Before you send.
Where is my order? +
Open Track order or sign in with the email used at checkout. If the carrier status is unclear, send us the order number.
Something arrived wrong? +
Share the order number, a short description and clear photos in the message field.
Product question? +
Name the product and tell us what you need to check before buying.
Send the useful details
Shopify checkoutOrders and payments stay on Shopify.
Real order detailsNo sample status or fictional tracking data.
Human supportUse your checkout email and order number.